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business Design Happy Cog™ Jason Santa Maria The Essentials Zeldman

One blog post is worth a thousand portfolio pieces.

I HIRED JASON SANTA MARIA after reading this post on his site.

The year was 2004. Douglas Bowman, one of my partners on a major project, had just injured himself and was unable to work. I needed someone talented and disciplined enough to jump into Doug’s shoes and brain—to finish Doug’s part of the project as Doug would have finished it.

I lack the ability to emulate other designers (especially classy ones like Douglas Bowman) and I was a Photoshop guy whereas Doug worked in Illustrator, so I knew I needed a freelancer. But who?

A Google search on Illustrator and web design led me to a post by a guy I’d never heard of. The post was enjoyably written and reflected a mature and coherent attitude not simply toward the technique it described, but to the practice of design itself. Yes, the blog itself was intriguingly and skillfully designed, and that certainly didn’t hurt. But what made me hire Jason was not the artistry of his website’s design nor the demonstration that he possessed the technical skill I sought, but the fact that he had an evolved point of view about web design.

Anyone can write a how-to. Not everyone thinks to write a why.

Jason had.

I offered him the thankless task of aping another designer’s style for not a ton of money under extreme time pressure, and to my pleased surprise, he accepted. He did so well, and performed so selflessly, that I hired him for another project, this time one with full creative freedom. I have never regretted those decisions.

Just about everyone I know and work with I first met online. And, although well-done portfolio services have their place, neither I nor anyone at Happy Cog has ever hired someone purely (or even largely) on the basis of their portfolio. It’s all about how you present yourself online. Before I even meet you, do I feel like I know you—or like I wish I knew you?

Have you got a point of view? Are you sharing it?

By L. Jeffrey Zeldman

“King of Web Standards”—Bloomberg Businessweek. Author, Designer, Founder. Talent Content Director at Automattic. Publisher, alistapart.com & abookapart.com. Ava’s dad.

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