Jeffrey Zeldman Presents : Contact

Contact

We get more mail than Santa Claus. We appreciate it, but can’t always keep up with it. Santa has elves. We don’t.

We try to read every note. We wish we could respond to them all. We wish Jennifer Lopez would return our calls. You can’t always get what you want.

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An Event Apart: The design conference for people who make websites. Two big, two-day shows left! San Francisco (August 18–19) and Chicago (October 13–14).

Underwear: One of my happiest memories is the day I quit my job. No longer was I a mere office shlub, meekly thanking life for the cold mashed potatoes it deigned to drop onto my plate. I was somebody now—somebody with a destiny. I was a web designer. Times being what they are, more and more of us are working at home, not always by choice.
Your US tax dollars at work: The Computing Community Consortium “supports the computing research community in creating compelling research visions and the mechanisms to realize these visions” and steals copyrighted design layouts from A List Apart magazine.
Customer support on the march: You know that new thing where you call customer support and a robot tells you that there’s no need to wait; just leave your phone number and you’ll be called back in three minutes? So you do it, and three minutes later, the robot calls you back and asks you to hold while your call is connected? And then you sit on hold for twenty minutes waiting to get connected?
Not at his desk: Have left town for a funeral. Will be gone a week. Updates may be sparse.
Around the Word with Web Talent: My first book didn’t sell very well but it had an effect on people’s hearts. Web designers around the world circulated a single copy of Taking Your Talent to the Web, adding their autographs, drawings, photos, and other verbal and visual messages to every page—even the covers and spine.
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