The Daily Report
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The state of things
At the end of therapy this morning, I felt like the lone Samurai at the end of a Japanese movie. His warlord has betrayed him, his fellow Samurai have fallen into dishonor, and the rice…
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A narcissist’s prayer of Thanksgiving. (My Glamorous Life)
I’m about to have Thanksgiving at home with my daughter for the first time since her mom and I split ten years ago. Ours is a gender reversal of a typical divorce situation: usually it’s…
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My Glamorous Life: On Returning
Landed 10:00 PM JFK, picked up baggage after Delta sent everyone to the wrong carousel and an exhausted airport worker before giving up told maybe five passengers about the correct carousel, and those passengers told…
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Lucky, he said. (My Glamorous Life.)
IN MARCH of this year, I had the honor to serve as a Juror in a civil case in the New York court system. In the months since I served, the city and state have…
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Grateful X 2
Sometimes you are reminded how just how incredibly lucky you are to know and work with passionate, talented people.
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My Glamorous Life: Riding North
Woke 5:00 AM New York. Fed cats, crossed town to Penn Station. Uber software was misbehaving, so instead of Penn Station New York, it booked me in Penn Station Dallas, Texas—a three-day ride costing tens…
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On Rejection
Recently I had the privilege of reading a book proposal which the author shared in hopes of being published. It was a beautifully written treatise, well structured, nicely paced, logically argued, and thoroughly researched. The…
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The Cult of the Complex
“IN AN INDUSTRY that extols innovation over customer satisfaction, and prefers algorithm to human judgement (forgetting that every algorithm has human bias in its DNA), perhaps it should not surprise us that toolchains have replaced…
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For your pleasure
For your listening pleasure, I have prepared a 15-minute playlist composed of ten short songs. Before I share the URL, here are the requirements: You must have Spotify. (Sorry.) To enjoy, in Spotify Settings: Advanced,…
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Transcript: Intrinsic Web Design with Jen Simmons (The Big Web Show)
The following is a transcript of The Big Web Show Episode ? 76: Intrinsic Web Design with Jen Simmons. Jeffrey Zeldman: Hello, and welcome to the Big Web Show, everything web that matters. I’m Jeffrey…
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On practice
Over the decades I’ve used computers, my drawing skill has all but vanished—along with my ability to do calligraphy or even write legibly. Which is why I’ve started forcing myself to sketch again every day.…
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Cossack
“Are you here with your child?” It’s a Sunday and my daughter is visiting her mom. I’d spent the morning lugging my daughter’s old clothes and toys to a donation bin, where they’ll be given…
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We need design that is faster and design that is slower.
Old Gold: Design faster experiences to help visitors get things done, and slower experiences to improve reading comprehension.
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Beyond Engagement: the content performance quotient
Recently, Josh Clark, Gerry McGovern and I have been questioning our industry’s pursuit of “engagement.” Engagement is what all our clients want all the time. It’s the ? 1 goal cited in kickoff meetings, the…
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A beginning consultant brings skills, an experienced consultant brings value.
A beginning consultant brings skills, an experienced consultant brings value. Early in a good career, you establish that you write the best code on your team, have the deftest touch in UI design, produce more…