The Daily Report
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Knowledge Management for the win
Knowledge management (KM) is the process of organizing, creating, using, and sharing collective knowledge within an organization. Unlock and unblock For companies, institutions, and projects struggling to become more efficient and productive—and who these days is…
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satyricon
The cruel and evil cannot be shamed.
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Operation Paperclip (and other crimes)
Evil is rarely a solo project. Horrors and atrocities of the past may provide context for the horrors and atrocities happening right now in Gaza and the Congo. United States war crimes: Gosh, where to…
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Fly, my designers, fly!
Designers can either become drivers of business within their organizations, or they can create the businesses they want to drive. We’re entering an era of design entrepreneurship, in which some designers are realizing that they’re…
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Algorithm & Blues
Examining last week’s Verge-vs-Sullivan “Google ruined the web” debate, author Elizabeth Tai writes: I don’t know any class of user more abused by SEO and Google search than the writer. Whether they’re working for their…
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Resistance makes side projects hard
Today marks 15 full months that I’ve been working on a side project called Crafd. It’s a community for people who make things by hand: In that time … Resistance makes side projects hard
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How Columbia Ignored Women, Undermined Prosecutors and Protected a Predator For More Than 20 Years
For more than two decades, patients of an OB/GYN named Robert Hadden warned Columbia University that he was sexually inappropriate and abusive. One … How Columbia Ignored Women, Undermined Prosecutors and Protected a Predator For…
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A faster horse
“The user is never wrong” means, when a user snags on a part of your UX that doesn’t work for her, she’s not making a mistake, she’s doing you a favor. To benefit from this…
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My Liz Danzico Joke
I used to tell a joke I made up. An American goes to the Vatican on Easter Sunday, joining a huge crowd of worshippers who gaze up in awe at a raised platform. On the platform…
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The Next Generation of Web Layouts
Who will design the next generation of readable, writerly web layouts? Layouts for sites that are mostly writing. Designed by people who love writing. Where text can be engaging even if it isn’t offset by…
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My father’s story
When he was eight years old, my dad taught himself to take apart watches and put them back together. He supported his mother by doing watch repairs at that age out of her little jewelry…
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His Service
We laid my brother Pete to rest today. They brought him out in a bespoke coffin his wife Cheryl designed. It had a red top, and its white sides were covered in Pete’s quirky figure…
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Immersive Content and Usability
As the lines between our physical and digital surroundings continue to blur, it’s more important than ever to design usable and accessible content for our ever-expanding array of contexts. In 2021, A Book Apart and…
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Valediction
When my mother was pregnant with my younger brother Pete, my father took her to see West Side Story in New York. My mom said every time the orchestra played, Pete kicked in her womb,…
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Twitter Blues
Before the present owner, I was a Twitter Blue customer, because I always pay for software—to support its creators and help prevent it from disappearing, as so many great websites and platforms have done over…