Category: client services
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2010: The Year in Web Standards
WHAT A YEAR 2010 has been. It was the year HTML5 and CSS3 broke wide; the year the iPad, iPhone, and Android led designers down the contradictory paths of proprietary application design and standards-based mobile…
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A List Apart 311: Say No to Clients and Kick Ass
Something remarkable awaits you in Issue No. 311 of A List Apart for people who make websites. Two wonderfully readable articles tackle the thorny subject of client relationships, providing practices, insights, and tips which, when…
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37signals’ Jason Fried live today on The Big Web Show
I have known 37signals CEO Jason Fried since he was a young copywriter who reminded me of me, only smarter and more confident. Like many of you, with a mixture of awe and pleasure, I…
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Whitney Hess, Ethan Marcotte, and Jason Fried on The Big Web Show
Update! Episode 8, featuring Whitney Hess, is now available for your listening and viewing pleasure at 5by5.tv. This Thursday 17 June at 1:00 PM EDT, join Dan Benjamin and me live on The Big Web…
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On Basecamp
In an interview at 37signals, I discuss how the Happy Cog team uses Basecamp to coordinate projects across three studios and maintain accurate client communications.
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Books Not Dead
Headed to SXSW Interactive? Concerned about the future of books, magazines, and websites? Attend “New Publishing and Web Content,” a panel I’m hosting on the creative, strategic, and marketing challenges of traditional and new (internet…
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The Amanda Project
Designed by Happy Cog and launched today, The Amanda Project is a media social network, writing project, and book series combined.
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AEA Seattle after-report
Relive those AEA Seattle memories (or enjoy the show vicariously) via sketches, photos, and Tweets.
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Jason Has Left the Building
Beginnings and endings.
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ALA 274: The emerging content strategist
A website without a content strategy is like a speeding vehicle without a driver. Learn why content matters and how to do it right.
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20 signs you don’t want that web design project
Most clients are good clients, and some clients are great clients. But some jobs are just never going to work out well. Herewith, a few indicators that a project may be headed to the toilet.
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ALA No. 273: trad vs. agile
How traditional, research-based IA leads to better site design—and why many are abandoning traditional methods in favor of agile design.
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Regarding the dishwasher
It is as if everything is broken, and everyone knows it, and we perpetually postpone the reckoning.
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The Survey for People Who Make Websites
Calling all designers, developers, information architects, project managers, writers, editors, marketers, and everyone else who makes websites. It is time once again to pool our information so as to begin sketching a true picture of…