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Accessibility democracy Design Election ethics

Accessibility is a human right, cruelty a human wrong.

Once more for the folks in the back. Calibri is easier than Times New Roman for folks with certain visual disabilities to read. That’s why the Biden Administration chose Calibri for their digital communications: to include more people and make life just a wee bit easier for the disabled. And who in their right mind could object to that?

You know who, and they’re not in their right mind—unless you’re talking far-right.

See, to these buffoons, with their narrow zero-sum minds, choosing to meet the needs of the largest number of Americans is the same as withholding special privileges from “real” Americans—straight white men who voted for Trump. That’s what they mean by “woke.” And that’s why, last week, U.S. Secretary of State Marco Rubio directed diplomats to bring back Times New Roman as their official typeface.

Of course it’s petty bullshit, but it’s also deliberately disempowering to the disabled, which is Eugenics at work, which is Nazi stuff—barbaric and cruel. Prove me wrong.

Oh, wait. Let’s ask an expert. Axios quotes Maria Town, president and CEO of the American Association of People with Disabilities: 

Ending the State Department’s use of accessible, sans-serif fonts like Calibri is more than a shift in design preferences—it is a direct step backward for millions of people with low vision who rely on digital accessibility features to read vital information.

At a time when families across the country are struggling to afford the basic necessities of life, eliminating accessibility features should be the very last thing our government is concerned with.

So you’d think, if you believe the government exists to help the people. Which, before this presidency, was a reasonable belief, even if previous government services were distributed inequitably and plenty of past administrations had blood on their hands.

But never before has a U.S. administration existed to illegally enrich the president while keeping his convicted felonious ass out of lockup, punishing all but the richest Americans, spurning America’s allies, turning our backs on those around the world who most need our help, and engaging in round-the-clock performative nonsense to satisfy MAGA voters’ thirst for cruelty.

Why write about a font change? After all, this government gets up to many worse things every day. Murder. Kidnapping. Brutality. It’s all too true.

But this one small detail—a typographic change intended to make digital communications just a bit harder for the disabled to read—encapsulates the moronic sadism of this hateful administration.

As Joni told us long ago, you don’t know what you’ve got ’til it’s gone.

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"Digital Curation" Applications Archiving Blogs and Blogging conferences content Design dreams Election engagement glamorous industry iphone Microblogging Micropublishing Mobile Networks Platforms social media social networking Standards State of the Web SXSW The Essentials The Old Man of the Mountain tweets Web Design Web Design History Websites writing

Valediction.

I started using Twitter before the dawn of the iPhone. Back then, in 2006, it was a fun, funky, fully functional (if barebones) beta messaging service used mainly by The People of the Web™—the kind of folks who attended the SXSW Interactive conference and probably spoke on the panels. 

You know. You were there. You were one of us: Designers. Developers. Pioneers. Writers of blog posts, trade books, and all the little guide texts that websites depended on to attract and serve their users. People who, in casual conversation, might use words like “digerati” unironically and without intending to be pretentious. 

We believed in the power of the web to highlight unheard voices and evolve a more just society. If we were naive, and we surely were, at least we were on the side of the angels. Turns out, not everybody was.

A new skill

Years before Slack, the early 140-character Twitter served as a kind of private pre-Slack for the digitally awake and aware.

Back in those days, if you’d asked me or my conference-going fellow bloggers and designers who that first, rudimentary Twitter was for, we’d have said it was for us. For people like us, who’d spent years mastering all manner of skills and technologies simply to communicate online. Who saw value in the act of putting words together, so long as there were people to read and react to those words.

(After expressing our feelings of pride and ownership in the Twitter community, of course, the more Ted-talk-y among us early users would have waxed rhapsodic about microblogging and its potential to improve the world. More about that in a moment.)

With the birth of Twitter, when we wanted to pin down something that was twitching about in our heads and transmit it to other heads, the skill we needed wasn’t CSS or HTML or art direction or back-end wrangling. It was the ability to edit our thoughts down to a glittering trophy built with 140 characters or less. A new skill to master!

How much do people like us love showing the world what we’ve learned! This much: Even after Twitter no longer relied on wireless carriers’ text messaging services, so that the permitted character count was consequently doubled, many of us would-be Oscar Wildes continued to whittle away at our tweets, limiting them to 140 characters or fewer on principle.

After all, if we could deliver fully functioning website in 10K or less, we could surely craft deathless sentences from a tightly constrained character count. Right? Of course right!

Only connect

Years later, with a huge international user base, the idea persisted that a globally connected free and open messaging network like Twitter could help humanity do less evil and more good.

If you wanted proof, you could look to the first Arab Spring, to Me Too, to Occupy Wall Street and Black Lives Matter—movements that were greatly abetted by the busy, worldwide network. 

Of course, while many cheered and participated in these activist-driven movements, others saw them as threatening. Some felt the world was changing too fast, and that their views on social issues, like their once-good jobs, had no champion among the ruling classes. We all know how that turned out. 

And now a brief digression about power and megaphones:

How I got over

Nearly two decades before Bluesky and its sweet starter packs, Twitter hired creatives to recommend selected  users to newcomers. Some of the coolest people I know did that work.

Web design was at its peak, so quite naturally the in-house team put together a list of influential designers, developers, and writers for new users to follow. And for a variety of reasons, I was among those early recommended follows. (I may still be listed there, if the current X still welcomes newcomers with follow recommendations.) Which is how, at my Twitter peak, I ended up with a blue checkmark and 355,000 followers.

Even now, on wretched “X,” where I no longer post, I still retain 305,000 followers. At least, that’s what the stats told me when I popped in just now to find out. But are there really that many folks following me there?

How many of my current Twitter/X “followers” used to participate but have since quit quietly, without bothering to close their accounts? Lots, I reckon.

Some may avoid the site but keep their accounts open for strategic reasons, such as preventing someone else from hijacking their name (not that the owner can’t take over your account whenever he feels like it—but I digress).

Mainly, I’m guessing a lot of folks lost interest in the site but forgot to close their accounts. In other words, the data says 305K, but it’s probably less than half that many active users at most, few of whom would even see my tweets if I still posted there, as the algorithm throttles texts from folks like me.

Who cares, besides me? Nobody. Nor should they. And, besides, except as a temptation to stay, my follower count is beside the point.

Come play with us, Danny

The point is that the former Twitter has become a hateful cesspool, not simply mirroring but amplifying its owner’s profound insecurities, god-awful beliefs, and self-serving lies, and forcing that insanity into the public consciousness, whether we avoid X or not.

Thus, millions of Americans who don’t use Twitter/X nevertheless believe conspiracies that the owner and his favorite acolytes use the site to broadcast.

And there’s no doubt that, in consequence of the above, X helped determine the results of the last US presidential election. (I use the phrase “last election” here to mean “most recent election,” although I fear it may come to mean more than that.)

So, in the interest of not supporting fascism, do I abandon these readers? Thanks for asking! Pretty much, yeah.

If you like my longer-form writing, you can find it here on zeldman.com, at A List Apart, and in my books.

If you like my chatty posts, news bytes, and occasional brief confessions, join me on Bluesky.

Good luck to us all in the coming year.

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business Election Indieweb Politics State of the Web twitter Websites

Domain harvesting and the Twitter long game in retrospect

If you have a website that gets steady but diminishing traffic, and whose domain registration dates back at least a decade, you may encounter offers to buy your domain. These used to come mainly from pornographers, on the premise that your readers, upon encountering nudity instead of the morning farm report in their web browsers, would be momentarily confused—but at least a few of them would stick around to become customers.

Over the years, tricking people into seeing unexpected content and converting a small percentage of them into customers has proven to be an effective business tactic. Mindless, sure. Depressing, you bet. But effective. If all you want to do is make money, this is a way to do it. See also the penny rounding error crime from Office Space (by way of Superman III). It’s a numbers game. Make an infinitesimal profit a gazillion times, and it becomes a healthy profit. Buy skrillions of popular domains at a low enough cost, and rake in double your money in subscription fees and paid downloads.

These days, of course, the lowball domain harvesters are not limited to pornographers or even human beings, but the point of the transaction has ever been the same: to ambush your community and convert at least some of them into customers.

What I’m working up to is that, for some reason, this morning I woke up recognizing that Elon Musk’s purchase of Twitter was a far more expensive—and destructive—version of that same old grift. It was conversion en masse. To seize a public commons shared by 600 million readers, writers, and keyboard adrenalin addicts, and to profoundly change the conversations they were having. A digital takeover with historic and deeply tragic real-world consequences.

For sale: personal, imperial power

Musk’s “folly,” it turns out, wasn’t the ego-fueled, soon regretted impulse purchase it looked like. At least, if it was that, it was not only that. It was also, as we can see now, a plan to buy not merely a U.S. presidential election outcome, but, with it, personal, imperial power. Whether that was always the plan, or only became the plan after Musk found himself stuck with the $44B Twitter deal and decided to make the best of it, the consequences for our world are the same. And, from Musk’s point of view—at least until he and the man he helped put in the White House have their inevitable supervillain falling out—the plan worked.

A psychological detail here is that, in contrast to the lowballing sleaze merchants whose tactics he otherwise emulated, Musk appeared to have wildly overpaid for his prize. How could he be so stupid, we grinned at each other—and put him out of our minds. Which gave him that much more freedom to make his moves. Which, although evil, were not stupid.

As an unelected U.S. co-president in an administration in which two-fisted self-dealing will be expected, and will go unreported by a weak and cowering press, Musk will become his own Treasury Department in his role as a cutter of “government waste.” (End Medicare. Get a job, Grandma! Launch Medicare dollars into SpaceX. While we’re at it, let’s stop pampering our military veterans with health care. And so on, ad nauseum.) And if that’s not enough—and somehow it never is enough for these people—he’ll also rule over economic realms in which his companies compete for astronomical government contracts. Gee, I wonder how that will go?

Either Musk deliberately spent enough to make his enemies think he was an idiot, and stop paying attention to him. Which is evil-genius-level chess-mastery if it was, in fact, planned that way. Or else he overspent as a bluff, got tripped up in his own hubris, ended up stuck with Twitter, decided to wreck it while high on Ketamine, and somehow blundered his way into a revenge plan for the history books—if we’ll still be allowed to have those. Either way, the rest of us are in the same bad trouble.

All things considered, the Titanic sank quickly. Our democracy has just a tad more time. What can good people do today to give non-billionaires a fighting chance?

Categories
Advertising democracy Design Election engagement

A modest proposal

It is illegal to make false claims in a TV or radio commercial unless you are running for political office.

If you’re selling toothpaste, your claims must be vetted by legal and medical professionals. But not if you’re selling a candidate.

If you’re selling a candidate, not only can you lie about his record, but more to the point, you can lie about his opponent.

These lies are seen and heard by millions, not only when they run as paid advertisements, but also when they are run again for free on 24-hour news networks hungry for controversy. And after they are run for free, they become talking points in an “unbiased” conversation that pretends there are two sides to every story, even when one side is lies. Two words: Swift Boat.

Lies, and a candidate’s embarrassing efforts to brush them aside, fill the news cycle and constitute the national discourse. And this terrifying and morally indefensible rupture from reality persists even when the country is on its knees.

If networks refuse to accept cigarette advertising, how can they readily approve dishonest political advertising? Cigarettes kill individuals, but lying political ads hurt the whole country. No democracy can afford this, let alone when the country is at war, and under existential threat from terrorists, and in economic free fall.

So here’s my idea. One that could actually work, if America’s networks remember they are Americans first, revenue seekers second.

Just as they once united to stamp out cigarette advertising, radio and TV stations and advertisers must get together and agree that false statements in political advertisements will not be tolerated. If you run a political ad that proves to be a lie, your network will pay a steep fine, and the advertiser will pay an even steeper one.

To avoid these crushing fines, networks will insist on proof of statements made in political advertisements, just as they demand proof of statements made in sugarless chewing gum commercials.

Political advertisers will not be able to lie about opponents. They will either have to attack opponents honestly, or talk about the actual issues facing the country, and how their candidate will solve those issues.

Imagine. We might hear ads about the banking crisis and how each candidate will address it.

Candidates might summarize their positions on Iraq and Afghanistan and end with links to more detailed positions on their websites.

The public might discuss the real issues facing us instead of manufactured Entertainment-Tonight-style “controversies.” People might even vote for candidates based on their resumes and positions on the issues.

It would be just like democracy.

[tags]advertising, political, political advertising, lies, TV, radio, politics, presidential[/tags]

Categories
Election links Polls Voting Web Design Websites

Tracking Elections From the Ground Up

PollTrack is a new website that combines poll tracking data and written analysis to decipher “what voters are actually thinking and feeling” in the lead-up to the election. The site is not complete: sections are unfinished, artwork is rough, and usability problems involving labeling (“Today’s Map Today”) have yet to be sorted. But though the paint is not dry, the site’s potential fascinates.

The Presidential Race section includes a three-layered map showing current poll averages, projected averages in the coming weeks, and projected election day averages. It’s nail-biting stuff.

Commentary by Maurice Berger complements the visual data, explaining what the polls reveal or analyzing the way events in the news affect how the country says it intends to vote. Berger is a cultural historian, curator, art critic, and the author of numerous books, including White Lies: Race and the Myths of Whiteness.

The site needs, and will no doubt acquire, polish. Copy is required to help the first-time user understand what the site is about and make better use of its features. The design feels more like a wireframe than a layout, and the stock photos on the home page are unneeded and poorly chosen. Intended to humanize, they merely cause the site to feel generic—and it is anything but.

But these are fixable problems, and almost beside the point. What matters is that PollTrack delivers insights and information on the most important election in years.

[tags]polling, election, vote, websites, webdesign[/tags]