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Valediction.

I started using Twitter before the dawn of the iPhone. Back then, in 2006, it was a fun, funky, fully functional (if barebones) beta messaging service used mainly by The People of the Web™—the kind of folks who attended the SXSW Interactive conference and probably spoke on the panels. 

You know. You were there. You were one of us: Designers. Developers. Pioneers. Writers of blog posts, trade books, and all the little guide texts that websites depended on to attract and serve their users. People who, in casual conversation, might use words like “digerati” unironically and without intending to be pretentious. 

We believed in the power of the web to highlight unheard voices and evolve a more just society. If we were naive, and we surely were, at least we were on the side of the angels. Turns out, not everybody was.

A new skill

Years before Slack, the early 140-character Twitter served as a kind of private pre-Slack for the digitally awake and aware.

Back in those days, if you’d asked me or my conference-going fellow bloggers and designers who that first, rudimentary Twitter was for, we’d have said it was for us. For people like us, who’d spent years mastering all manner of skills and technologies simply to communicate online. Who saw value in the act of putting words together, so long as there were people to read and react to those words.

(After expressing our feelings of pride and ownership in the Twitter community, of course, the more Ted-talk-y among us early users would have waxed rhapsodic about microblogging and its potential to improve the world. More about that in a moment.)

With the birth of Twitter, when we wanted to pin down something that was twitching about in our heads and transmit it to other heads, the skill we needed wasn’t CSS or HTML or art direction or back-end wrangling. It was the ability to edit our thoughts down to a glittering trophy built with 140 characters or less. A new skill to master!

How much do people like us love showing the world what we’ve learned! This much: Even after Twitter no longer relied on wireless carriers’ text messaging services, so that the permitted character count was consequently doubled, many of us would-be Oscar Wildes continued to whittle away at our tweets, limiting them to 140 characters or fewer on principle.

After all, if we could deliver fully functioning website in 10K or less, we could surely craft deathless sentences from a tightly constrained character count. Right? Of course right!

Only connect

Years later, with a huge international user base, the idea persisted that a globally connected free and open messaging network like Twitter could help humanity do less evil and more good.

If you wanted proof, you could look to the first Arab Spring, to Me Too, to Occupy Wall Street and Black Lives Matter—movements that were greatly abetted by the busy, worldwide network. 

Of course, while many cheered and participated in these activist-driven movements, others saw them as threatening. Some felt the world was changing too fast, and that their views on social issues, like their once-good jobs, had no champion among the ruling classes. We all know how that turned out. 

And now a brief digression about power and megaphones:

How I got over

Nearly two decades before Bluesky and its sweet starter packs, Twitter hired creatives to recommend selected  users to newcomers. Some of the coolest people I know did that work.

Web design was at its peak, so quite naturally the in-house team put together a list of influential designers, developers, and writers for new users to follow. And for a variety of reasons, I was among those early recommended follows. (I may still be listed there, if the current X still welcomes newcomers with follow recommendations.) Which is how, at my Twitter peak, I ended up with a blue checkmark and 355,000 followers.

Even now, on wretched “X,” where I no longer post, I still retain 305,000 followers. At least, that’s what the stats told me when I popped in just now to find out. But are there really that many folks following me there?

How many of my current Twitter/X “followers” used to participate but have since quit quietly, without bothering to close their accounts? Lots, I reckon.

Some may avoid the site but keep their accounts open for strategic reasons, such as preventing someone else from hijacking their name (not that the owner can’t take over your account whenever he feels like it—but I digress).

Mainly, I’m guessing a lot of folks lost interest in the site but forgot to close their accounts. In other words, the data says 305K, but it’s probably less than half that many active users at most, few of whom would even see my tweets if I still posted there, as the algorithm throttles texts from folks like me.

Who cares, besides me? Nobody. Nor should they. And, besides, except as a temptation to stay, my follower count is beside the point.

Come play with us, Danny

The point is that the former Twitter has become a hateful cesspool, not simply mirroring but amplifying its owner’s profound insecurities, god-awful beliefs, and self-serving lies, and forcing that insanity into the public consciousness, whether we avoid X or not.

Thus, millions of Americans who don’t use Twitter/X nevertheless believe conspiracies that the owner and his favorite acolytes use the site to broadcast.

And there’s no doubt that, in consequence of the above, X helped determine the results of the last US presidential election. (I use the phrase “last election” here to mean “most recent election,” although I fear it may come to mean more than that.)

So, in the interest of not supporting fascism, do I abandon these readers? Thanks for asking! Pretty much, yeah.

If you like my longer-form writing, you can find it here on zeldman.com, at A List Apart, and in my books.

If you like my chatty posts, news bytes, and occasional brief confessions, join me on Bluesky.

Good luck to us all in the coming year.

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Jason Grigsby on Design Beyond Touch

Jason Grigsby at An Event Apart

12 LESSONS from An Event Apart San Francisco – ? 4: Jason Grigsby was the 10th speaker at An Event Apart San Francisco last week. Jason’s session, Adapting to Input, presented designers and developers with a conundrum many of us hadn’t yet considered when designing for our new spectrum of web-capable devices.

Responsive web design forced us to accept that we don’t know the size of our canvas, and we’ve learned to embrace the squishiness of the web. Well, input, it turns out, is every bit as challenging as screen size! We have tablets with keyboards, laptops that become tablets, laptops with touch screens, phones with physical keyboards, and even phones that become desktop computers. What’s a design mother to do?

During his session, Jason guided us through the input landscape, showing us new forms of input (such as sensors and voice control) and sharing new lessons about old input standbys. We learned the design principles needed to build websites that respond and adapt to whichever inputs people choose to use.

Four truths about web inputs

Jason began by sharing four truths about input in 2016:

  1. Input is exploding — The last decade has seen everything from accelerometers to GPS to 3D touch.
  2. Input is a continuum — Phones have keyboards and cursors; desktop computers have touchscreens.
  3. Input is undetectable — Browser detection of touch‚ and nearly every other input type, is unreliable.
  4. Input is transient — Knowing what input someone uses one moment tells you little about what will be used next.

A Golden Rule of Inputs

Just as many of us screwed up our early approach to multi-device design by consigning the “mobile web” to a non-existent “mobile context,” we now risk making a similar blunder by believing that certain tasks are “only for the keyboard”—forgetting that by choice or of necessity, the people who engage with our websites use a variety of devices, and our work must be available to them all.

One of my principal takeaways from Jason’s presentation was that every desktop design must go “finger-friendly.” Or, as Josh Clark put it back in 2012, “When any desktop machine could have a touch interface, we have to proceed as if they all do.”

Learn More

For more illuminations on input, read Jason Grigsby’s “Adapting to Input” in A List Apart, and check out these amazing demos and articles:

Tomorrow I’ll be back with another top takeaway from another AEA San Francisco 2016 speaker. The next AEA event, An Event Apart St. Louis, takes place January 30-February 1, 2017 in the shadow of Mr Sarrinenen’s fabulous arch. See you there!

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The Year in Design

  • Mobile is today’s first screen. So design responsively, focusing on content and structure first.
  • Websites and apps alike should remove distractions and let people interact as directly as possible with content.
  • 90 percent of design is typography. And the other 90 percent is whitespace.
  • Boost usability and pleasure with progressive disclosure: menus and functions that appear only when needed.
  • One illustration or original photo beats 100 stock images.
  • Design your system to serve your content, not the other way around.
  • Remove each detail from your design until it breaks.
  • Style is the servant of brand and content. Style without purpose is noise.
  • Nobody waits. Speed is to today’s design what ornament was to yesterday’s.
  • Don’t design to prove you’re clever. Design to make the user think she is.

Also published in Medium

Translated into German (also here) by Mark Sargent

Translated into French by Jean-Baptiste Sachsé

Translated into Turkish by omerbalyali.

Translated into Spanish by Tam Lopez Breit.

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? 139: Every Time We Touch—Josh Clark, author of “Designing For Touch”

Author Josh Clark on The Big Web ShowTOUCH introduces physicality to designs that were once strictly virtual, and puts forth a new test: How does this design feel in the hand? Josh Clark’s new book, Designing For Touch, guides designers through this new touchscreen frontier, and is the launchpad for today’s Big Web Show conversation.

In a fast-paced, freewheeling conversation, Josh and I discuss why game designers are some of our most talented and inspiring interaction designers; the economy of motion; perceptions of value when viewing objects on touchscreen versus desktop computer; teaching digital designers to think like industrial designers (and vice-versa); long press versus force touch; how and when to make gestures discoverable; and much more.

Sponsored by DreamHost and BrainTree. Big Web Show listeners can save 15% when ordering Designing For Touch at abookapart.com with discount code DFTBIGWEB. Discount valid through the end of January 2016.

URLS

Big Web Show Episode ? 139
Big Medium
Designing For Touch

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Designing For Touch

Designing For Touch, by Josh Clark, new from A Book Apart

DESIGN’S future is in your hands. Designing For Touch by Josh Clark (foreword by Brad Frost) guides you through the new frontier in design.

I’ve been a fan of Josh Clark’s since before he was “Josh Clark”—back when he invented Couch to 5K, and gave it away with no strings (or copyrights or trademarks or patents, Lord help us) attached. And I’ve followed Josh’s career as an interaction design consultant, public speaker, and author. Guy’s got it all: intelligence, perspective, and the ability to not just communicate, but persuade. He’s a down-to-earth futurist with old-fashioned showmanship. And all that Josh Clark goodness has found its way into his new book.

Josh genuinely wants designers to not only keep up with the touchscreen but also to reimagine it. Designing For Touch will teach novice and seasoned designers alike about ergonomic demands (and rules of thumb), layout and sizing for all gadgets, an emerging gestural toolkit, and tactics to speed up interactions and keep gestures discoverable. You’ll get the know-how to design for interfaces that let your users touch—stretch, crumple, drag, flick—information itself. And the inspiration to take touch to the next level.

Our little publishing company proudly presents Designing For Touch by Mister Josh Clark. Go get your hands on it.

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Chicago, Chicago

An Event Apart Chicago—a photo set on Flickr. Photos of the city and the conference for people who make websites.

AN EVENT APART Chicago—a photo set on Flickr. Pictures of the city and the conference for people who make websites.

Notes from An Event Apart Chicago 2013—Luke Wroblewski’s note-taking is legendary. Here are his notes on seven of the ten presentations at this year’s An Event Apart Chicago.

#aeachi—conference comments on Twitter.

Chicago (Foursquare)—some of my favorite places in the city.

An Event Apart Chicago—sessions, schedule, and speaker bios for the conference that just ended.

AEA Chicago 2013 on Lanyrd—three days of design, code, and content on the social sharing platform for conferences.


THE NEXT AEA event takes place in Austin and is already sold out (although a few spaces are still available for the full-day workshop on multi-device design).

A handful of seats are available for the final event of the year, An Event Apart San Francisco at the Palace Hotel, December 9–11, 2013. Be there or be square.


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60 Minutes of Luke

IT’S ANOTHER Full-length Friday! In this 60-minute video caught live at AEA Boston, Luke Wroblewski (Mobile First) explores multi-device design from the top down (desktop to mobile) and bottom up (using mobile to expand what’s possible across all devices):

An Event Apart News: AEA Video: Luke Wroblewski (author, Mobile First) – Mobile To The Future.