Tag: User Experience
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Broken All the Way Down: Seeking Basic Information from Southwest Airlines
I was taking my daughter to Laguardia Airport to meet her mom, who would then take the girl on to Chicago for a few days’ holiday-time visit. Laguardia is a large airport, with many terminals,…
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Managing Facebook Like. Or not.
I’M ON FACEBOOK. I want to see everything I supposedly “like” and prune the list of things I don’t. There should be a page where I can do this—that’s UX Design 101—but instead there’s just…
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ALA No. 265: better experience
A List Apart No. 265 is about improving user experience for the deaf and discussion for all.