Memories Can’t Wait—or, How I Learned to Keep Worrying About the Web

The web is still the best hope we have for a durable, shared memory. But it requires us to be gardeners, not merely tenants.

We used to worry about fire. A house fire could claim the photo albums, the letters, the dusty box of cassette tapes in the closet. We knew exactly what we were protecting, and from what. The threat was not only visible, but olfactory: you could smell smoke.

Now the threat is something else entirely: not loss through destruction, but loss through indifference. The server shuts down. The startup pivots. The platform “sunsets” a feature you’d spent years filling with memories. And just like that, a decade of your life becomes a page of 404s.

The economics of attention

I’ve been publishing on the web since 1995. I’ve watched links I wrote, links I cherished, slowly turn to dust. Not because the ideas were bad, or the writing was thin, but because someone decided a database was too expensive to maintain, or a domain registration lapsed, or a CMS migration “couldn’t prioritize” backward compatibility. 

The fragility isn’t in the medium—it’s in the economics of attention. Digital memory is fragile not because bits decay (though they do), but because someone else owns the shelf.

And it’s not just the web. Think of the photos you’ve “saved” to a cloud service that changed its terms. The videos you uploaded to a platform that no longer exists. The notes you carefully organized in an app that got acquired and shuttered. Each time, you were told you were “backing things up.” You weren’t. You were relocating them—moving your memories from your own bookshelf to a rented storage unit with a demolition clause.

The cruelty of digital loss

There’s a cruelty to the way digital loss sneaks up on you. A flooded basement announces itself. A dead hard drive grinds and whirs in protest. But a cloud account that quietly vanishes? A social graph that’s “replatformed” into oblivion? That’s a disappearance in broad daylight. You don’t even get a funeral. One day you click a link and it’s just… gone. No explanation, no elegy, just a redirect to a marketing page.

The Cloud is not a place

We need to stop pretending that “the cloud” is a place. It’s not a place. It’s a promise—and promises are only as good as the entity making them. The web was supposed to be decentralized, resilient, a network of nodes that could route around damage. But in practice, we’ve spent the last decade centralizing our lives into a handful of walled gardens, each with its own exit strategy and its own definition of “forever.”

So what do we do? We own our own domains. We keep local copies. In triplicate. We choose open formats over proprietary ones. We treat every platform as temporary, because it is. We archive not out of paranoia but out of love—love for the things we’ve made, the conversations we’ve had, the small, stubborn act of leaving a mark.

Be gardeners, not just tenants

The web is still the best hope we have for a durable, shared memory. But it requires us to be gardeners, not just tenants. To plant things in soil we control, and to tend them. Because if we don’t, the only record that we were here will be someone else’s ad inventory, and when the ads move on, we’ll move with them—into the quiet, unmarked graveyard of the deleted.

Fediverse reactions

7 responses to “Memories Can’t Wait—or, How I Learned to Keep Worrying About the Web”

  1. Jim Grey Avatar

    So I’m 58, and if my family’s normal longevity applies to me I have about 20 years left. That makes me think about preserving my online presence. It’s not so much that I want to create a shrine to myself. Rather, I’ve reviewed old film cameras and documented Indiana’s historic roads for almost 20 years. Those are arcane interests for sure, but people do come to my site to read about all of it. That work has value even after I’m gone. I’ve only begun to think about this.

  2. bsky.app Avatar
    bsky.app

    “We need to stop pretending that ‘the cloud’ is a place. It’s not a place. It’s a promise—and promises are only as good as the entity making them.”

    zeldman.com/2026/07/06/m…

  3. […] Memories Can’t Wait—or, How I Learned to Keep Worrying About the Web – Jeffrey Zeldman Pre… […]

  4. bsky.app Avatar
    bsky.app

    “Treat every platform as temporary, because it is. Archive out of love—for the things we’ve made, the conversations we’ve had, the small, stubborn act of leaving a mark.”

    zeldman.com/2026/07/06/m… #OpenWeb #StateOfTheWeb #IndieWeb

  5. […] — Jeffrey Zeldman […]

  6. ShaneD Avatar

    I remember writing about this back in 2007 … “Web archiving (for your children’s children)”

    I worked for a large electricity utility in Ireland that maintained an archive of historial material, e.g. old signage, antique transformers, internal newsletters, etc. We then decided to start adding a 6-monthly backup of the website on CD-rom.

    To do so, we used (a now deprecated) service from Siteimprove. It worked much like WayBackMachine, but better, with fewer missing images, etc.

    No organisation I ever worked for afterwards did similar. A shame.

    https://www.diffily.com/articles/archive.htm

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