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You are all in publishing!

ON SUNDAY, while leading a discussion on the future of web design and publishing, I noticed a slightly confused look appearing on some faces in the audience. The discussion had been billed as “Jeffrey Zeldman’s Awesome Internet Design Panel,” and I thought perhaps there was a disconnect for some in the audience between “design” and such topics as where content comes from and who pays for it.

So I asked, “Who here is in publishing?”

A few hands were gently raised.

Uh-huh. “And how many of you work on the web?”

Every right hand in the room shot up.

“You are all in publishing,” I explained.

Now, I like a good rounded corner talk as much as the next designer. I’ve given my share of them. Also of line height and measure, color and contrast, how to design things that don’t work in old versions of Internet Explorer, and so on. In the practice of web and interaction design, there will always be a place for craft discussions—for craft is execution, and ideas without execution are songs without music, meaningless.

But right now (and always) there is a need for design to also be about the big strategic issues. And right now, as much as design is wrestling with open vs. proprietary formats and the old challenges of new devices, design is also very much in the service of applications and publishing. Who gets content, who pays for it, how it is distributed (and how evenly), the balance between broadcast and conversation, editor and user—these are the issues of this moment, and it is designers even more than editors who will answer these riddles.

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Best practices business Damned Fine Journalism Journalism at its Finest State of the Web

Frank Rich and the price of paywalls for writers

INCREASINGLY, the motivations of writers and the motivations of the businesses they work for are at odds with each other. Journalists, enabled by the web, are increasingly defining success according to exposure, and news organizations are increasingly defining success according to the limitation of exposure.” — Frank Rich and the price of paywalls for writers

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Apple business Design family

FTC to investigate iTunes in-app purchases

I’m looking at you, Smurfs.

Parental complaints over iTunes App Store in-app purchases in children’s games such as “Smurfs’ Village” have prompted the Federal Trade Commission to look into the matter, according to a new report. — AppleInsider | FTC to investigate iTunes in-app purchases after receiving complaints.

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Best practices business Design Education

From Those Wonderful Folks Who Gave You Meow Mix

I’VE TRAINED my cats to think they’re in charge, and to think they exact a tribute of two breakfasts from me each morning.

Initially I feed them each half a small can of salmon. The white cat finishes first, and scratches at the cabinets for more. As if in response, I feed them each a half can of whitefish, exactly as I always intended to. They finish with gusto, convinced that they’ve won.

I am so in client services.

And if you want to know how to succeed in client services, I’ve just told you.

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business

Ignighter, a Dating Site, Finds Love in India – NYTimes.com

“In January 2010, we made the decision that we are an Indian dating site,” Mr. Sachs says. And now, with almost two million users — and 7,000 more signing up daily — Ignighter is considered India’s fastest-growing dating Web site.

To put it another way, it gets as many users in a week in India as it did in a year in the United States. Next month, Ignighter will open an office in India and hire a dozen local employees. The company has stopped developing its American site, though it remains online.

via Ignighter, a Dating Site, Finds Love in India – NYTimes.com.

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business Publishing

Borders’ Bankruptcy Shakes Publishing Industry

Borders - closing this location. It begins.

After Borders, the 40-year-old retail chain that helped define the age of the book superstore, filed for bankruptcy protection on Wednesday, the struggling book industry was left wondering what was next — and maybe even who was next.”

Borders’ Bankruptcy Shakes the Publishing Industry – NYTimes.com

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Applications apps architecture art direction Authoring Best practices Brands business Community content Damned Fine Journalism Design Designers development Happy Cog™ Journalism at its Finest Microblogging Platforms State of the Web The Big Web Show

Episode 39: Crowd Fusion’s Brian Alvey live on The Big Web Show

Brian Alvey

BRIAN ALVEY (home, Twitter) is our guest on The Big Web Show Episode 39, recording live Thursday, February 16, at 12:00 PM Eastern at 5by5.tv/live.

Brian is CEO of Crowd Fusion, a publishing platform that combines popular applications like blogging, wikis, tagging and workflow management, and a leader in the content management world. He co-founded Weblogs, Inc.—home to Engadget, Autoblog, TUAW and more—and built the Blogsmith platform, both of which were acquired by Aol and are essential to their current strategy. Brian has been putting big brands on the web since 1995 when he designed the first TV Guide website and helped BusinessWeek leap from Aol to the web.

Brian built database-driven web applications and content management systems for many large companies in the 1990’s including Intel, J.D. Edwards, Deloitte & Touche and The McGraw-Hill Companies. His 1999 Tech-Engine site was a “skinnable HotJobs” which powered over 200 online career centers including XML.com, Perl.com, O’Reilly & Associates Network, DevShed, and Computer User magazine.

He has been the art director of three print magazines (I met him in 1995 when he was art director for “Net Surfer” or something like that) and was the Chief Technology Officer of Rising Tide Studios where he developed The Venture Reporter Network, which is now a Dow Jones property.

In 2003, Brian invented and launched Blogstakes, a sweepstakes application for the blogging community. He is a former Happy Cog partner of mine; at Happy Cog, Brian built content management systems for customers including Capgemini, A List Apart, and the Kansas City Chiefs. He was also the creator and host of the Meet The Makers conference, a series of talk show-style events that were so compelling, they helped inspired me to create An Event Apart with Eric Meyer.

And I’ll stop there. Ladies and gentlemen, a legend and true creative force in this medium. Please join us at tomorrow on 5by5.tv/live for a lively and wide-ranging discussion.

The Big Web Show (“Everything Web That Matters”) records live every Thursday at 12:00 PM Eastern. Edited episodes can be watched afterwards, often within hours of recording, via iTunes (audio feed | video feed) and the web. Subscribe and enjoy!

The Big Web Show #39: Brian Alvey.

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art direction Authoring Best practices business CSS Design Platforms Publications Publishing Responsibility Startups State of the Web The Essentials Told you so

Readability 2.0 is disruptive two ways

RELEASED LAST WEEK, Arc90’s Readability 2.0 is a web application/browser extension that removes clutter from any web page, replacing the typical multi-column layout with a simple, elegant, book-style page view—a page view that can be user customized, and that “knows” when it is being viewed on a mobile device and reconfigures itself to create an platform-appropriate reading experience.

In so doing, Readability focuses the user’s attention on the content, creating an enhanced—and often much more accessible—reading experience. It also subverts the typical web browsing design paradigm, where each website offers a different visual experience. Instead, to the Readability user, all web content looks the same, once she has clicked a button to engage the Readability view.

If Readability did only this, it would represent a significant directional departure for the web and for site owners, in that, for the first time in the history of designed websites, branded look and feel is subordinated to a user-focused content experience that transcends the individual site.

Of course, this was always supposed to be possible in HTML, and it always was possible for users of some assistive devices and for CSS experts who felt like creating intricate personal style sheets, but those are edge cases, and Readability is for everyone.

Readability 1.0 was released as open source. Apple used its code for the “Reader” view in Safari. The creators of Flipboard used its code too. And the creators of the open-source Treesaver swapped code and rights with the makers of Readability to enhance both products. I’ve never seen a humble open-source project, created by a not-terribly-well-known shop get so quickly accepted and absorbed by companies like Apple and by the creators of cutting-edge web and hybrid apps.

That was Readability 1.0. What Readability 2.0 adds to the mix is automatic payment for content creators. How it works is simple: I pay a small fee each month to use Readability. Most of that money gets divided between the creators of the web pages I’ve viewed in Readability. This makes Readability 2.0 disruptive two ways:

  1. As mentioned earlier, for the first time, branded look and feel is secondary to the user’s desire to engage with written content in a visually comfortable environment. (That Readability 1.0 premiered around the same time as the iPad is not coincidental.)
  2. For the first time, content monetization is no longer the problem of content creators. Writers can stop being salespeople, and focus on what they do best: creating compelling content. The better the content, the more people who engage with it via Readability, the more money writers will make—with no bookkeeping, no ad sales, and no hassle. This is a huge subversion of the ad paradigm.

Many of us who watched Arc90 develop Readability worried that short-sighted publishers and site owners would misunderstand and reject the app, maybe even sic’ing their lawyers on it. But in the hectic two weeks just ending, publishers have had time to absorb what Readability 2.0 does and what it could mean to them—and according to Readability creator and Arc90 founder Rich Ziade, the reaction is positive.

Have publishers suddenly grasped the web? Perhaps not. But it’s a rare publisher who’d say no to extra money, risk-free. We are in a wait-and-see, try-it-and-see phase of publishing and the web—past the initial Web 2.0 euphoria and into the hard business of creating great stuff (and finding new ways to keep old great stuff, like great writing and reporting, alive). No one is quite sure what will work. And publishers risk nothing by participating in the Readability program. If the program succeeds, they make additional revenue for their content. If it fails, it’s no skin off their budget.

I’ve interviewed Rich Ziade on The Big Web Show and I’m an advisor on the project but it was only last night, when Rich was addressing my MFA Interaction Design class at School of Visual Arts, that I realized for the first time how profoundly disruptive—and powerful—Readability 2.0 really is. (Video of that class session is available.)

If you love reading and the web, I urge you to give Readability 2.0 a try.

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.Mac Apple Applications apps books business Design podcasts Publications Publishing

Episode 38: Macworld’s Jason Snell live on The Big Web Show

Macworld editorial director Jason Snell is our guest on The Big Web Show (“Everything Web That Matters”) Episode #38, recording live Thursday, February 10, at 12:00 PM Eastern. Jason, co-host Dan Benjamin and I will discuss the future of publishing, Macworld’s evolving digital strategy, and of course our favorite computers, phones, apps, and tablets.

Jason Snell is editorial director of Macworld. He’s been covering Apple since 1994. He’s also the host of The Incomparable Podcast, at theincomparable.com.

The Big Web Show (“Everything Web That Matters”) records live every Thursday at 12:00 PM Eastern. Edited episodes can be watched afterwards, often within hours of recording, via iTunes (audio feed | video feed) and the web. Subscribe and enjoy!

The Big Web Show #38: Jason Snell – 5by5.

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business Community Design glamorous work

My Backpack

…AND WHAT’S INSIDE. A work- and workout backpack by Jeffrey Zeldman at Bagcheck.

Bagcheck is a fun and easy way to share the stuff you love with the people you love.


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Best practices Brands business Design Happy Cog™ This never happens to Gruber Web Design

Happy Cog Hosting

HOSTING IS HARD. So why exactly are we offering hosting? Why get into a business that requires tremendous patience, extraordinary responsiveness, and technological wizardry? Mr Hoy tells all in the cleverly titled announcement, Happy Cog Hosting.

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A List Apart art Best practices business Career creativity Design

The glory of the doodle, the grandeur of the sketch, in A List Apart No. 322.

The glory of the doodle, the grandeur of the sketch, in A List Apart No. 322

In Issue No. 322 of A List Apart for people who make websites: respect the doodle, honor the sketch—use the power of visual thinking to create and share ideas:

The Miseducation of the Doodle

by Sunni Brown

The teacher who chastised you for “mindless doodling” was wrong on both counts. Far from shutting down the mind, the act of doodling engages the brain in the kind of visual sense-making people have practiced for over 30,000 years. Doodling sharpens concentration, increases retention, and enhances access to the problem solving unconscious. It activates the portions of the visual cortex that allow us to see mental imagery and manipulate concepts, and unifies three major learning modalities—visual, auditory, and kinesthetic. Doodle Revolution leader Sunni Brown introduces strategic doodling and presents the ABCs of our shared visual alphabet.

Sketching: the Visual Thinking Power Tool

by Mike Rohde

You don’t have to be a great singer to write a great song—just ask Bob Dylan. Likewise, you needn’t be a Leonardo to draw your way to more and better ideas. Sketching helps you generate concepts quickly, exploring alternatives rapidly and at no cost of resources. The looseness of a sketch removes inhibitions, granting clients and colleagues permission to consider and challenge the ideas it represents. Mike Rohde outlines the practice, surveys the tools, and shares ways to become confident with this method of brainstorming, regardless of your level of artistic ability.


? Illustration by Kevin Cornell for A List Apart, a publication of Happy Cog.

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A List Apart business content Design E-Books

A List Apart No. 321: Craig Mod on Digital Books, Cassie McDaniel on Design Criticism

A List Apart No. 321

Craig Mod (Flipboard, Art Space Tokyo) comes to grips with the challenges of designing great digital reading experiences and presents the initial release of Bibliotype, an HTML baseline typography library for tablet reading in A Simpler Page. And Cassie McDaniel shows how to let client criticism actually improve your design instead of just watering it down in Design Criticism and the Creative Process. All this, plus Kevin Cornell’s illustrations, in Issue No. 321 of A List Apart for people who make websites.

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Big Web Show books Brands business Career content Dan Benjamin New York City people Publishing Respect Self-Employment Small Business speaking The Big Web Show The Profession work writing

Gary Vaynerchuk on The Big Web Show Episode 26


The Big Web Show

GARY VAYNERCHUK is our guest on Episode #26 of The Big Web Show, taped live before an internet audience at 1:00 PM ET Thursday 4 November at live.5by5.tv. Gary is the creator of Wine Library TV, the author of the New York Times bestselling book Crush It!, and the co-founder with his brother AJ of VaynerMedia, a boutique agency that works with personal brands, consumer brands, and startups.

The Big Web Show (“Everything Web That Matters”) is recorded live in front of an internet audience every Thursday at 1:00 PM ET on live.5by5.tv. Edited episodes can be watched afterwards, often within hours of recording, via iTunes (audio feed | video feed) and the web. Subscribe and enjoy!

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A List Apart 2010 Survey For People Who Make Websites

The data that you provide and we analyze is the only significant information about web design as a profession published anywhere, by anyone. Please take the survey for people who make websites.