Category: Design
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Beyond Engagement: the content performance quotient
Recently, Josh Clark, Gerry McGovern and I have been questioning our industry’s pursuit of “engagement.” Engagement is what all our clients want all the time. It’s the ? 1 goal cited in kickoff meetings, the…
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A beginning consultant brings skills, an experienced consultant brings value.
A beginning consultant brings skills, an experienced consultant brings value. Early in a good career, you establish that you write the best code on your team, have the deftest touch in UI design, produce more…
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Pulled Over (My Glamorous Life)
MOST mornings my daughter Ava and I easily navigate the path across and down Manhattan to her middle school. This morning was not most mornings. There was the bus driver who chose to block 35th…
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Advice for designers
Start by asking questions. Sketch, share your sketches, ask more questions. Don’t be precious with your work. Don’t hurry to finish.
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Why don’t nonprofit sites convert?
Living in New York and working in media, I talk to nonprofit organizations a lot. Big or small, they all say the same. No matter how much work they put into their apps and websites,…
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Medium to pay writers; program similar to Readability
INTERESTING. Medium will now pay writers. The revenue to pay writers will derive, not from advertising—Medium scorns it—but from member contributions. How Medium will pay writers Medium now publishes two kinds of content: public content,…
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It’s just lunch.
I HADN’T heard from her in years. Suddenly, there she was in my in-box. Tentatively proposing coffee. Maybe lunch. A dam broke inside me, releasing a flood of warm memories. Our first, tentative contact ten…
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Big Web Show ? 159: If You Can’t Stand the Heatmaps, Stay Out of the Conversion, with @nickd
NICK Disabato (@nickd) and I discuss heat maps, conversion rates, design specialization, writing for the web, Jakob Nielsen, and the early days of blogging in Episode ? 159 of The Big Web Show – “everything web that…
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Buy a piece of studio.zeldman
We’ve got some exciting news to share. Web and interaction design studio.zeldman is moving, from our digs at 148 Madison Avenue to a new location on Fifth Avenue. As of June 1, we’ll be designing,…
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Big Web Show ? 158: Old Men Shake Fists at the Cloud – with Jim Coudal
Internet veterans Jim @Coudal & Jeffrey @Zeldman on the death of blogging, the birth of Field Notes, the virtues of a subscription model, and much more. Begins in tears, ends in triumph. One of the…
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How We Write Proposals in My Design Studio
AS THE HEAD of a newish design studio, I spend a fair amount of time writing proposals. And here’s how I like to do it. I do it like a conversation, and that’s how we…
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Love and proposals
CHICAGO. Spent my Sunday writing a contract for the ________ design. I find I really enjoy writing proposals. It gives me a chance to see the whole project clearly in my mind, and to demonstrate…
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Friday Links
TEN great links to launch your weekend: If you missed Gerry McGovern’s brilliant An Event Apart talk on “Top Task Management,” the video’s here for your pleasure. If you missed Eric Meyer’s article “Practical CSS…
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Automatic check-ins and the old, personal web
Basecamp 3’s automatic check-in feature can build community and help you design your career and your life. It even brings back some of the joy we once derived from the days of the personal web.
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Digital newspaper design challenge: a report from Poynter, part 1
CAN design create a better user experience that engages readers and drives revenue? Can it fight fake news and help save real journalism at a time when news organizations large and small are underfinanced and…