Category: UX
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Like and Friend are broken in Facebook.
I CANNOT LIKE Happy Cog’s new Facebook page, due to Facebook’s unexplained and arbitrary limitation on how many things a user is allowed to Like. In Facebook’s world, it seems I Like too many things,…
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The Big Web Show: Mandy Brown is up. Dana Chisnell is next.
BIG WEB SHOW EPISODE 32 is now online for your listening and viewing pleasure. Mandy Brown (Typekit, A Book Apart) joins Dan Benjamin and me to discuss the value of customer support, the present and…
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UX: The Enemy Within
PEOPLE ARE SURPRISED to hear that I speak at conferences about content strategy and yet still do interaction design work for clients. Why can’t I love them both? I loved them both when I called…
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Testing Content (A List Apart 320)
WHETHER THE PURPOSE of your site is to convince people to do something, to buy something, or simply to inform, testing only whether they can find information or complete transactions is a missed opportunity: Is…
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Et tu, Jon Stewart?
The iTunes Store now features a Daily Show app. When you click to purchase it, the store tells you it doesn’t exist/isn’t available under this name. Apparently, Apple or MTV Networks has withdrawn the app—and…
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Anatomy of the Goodreads.com Friend Spam Dark Pattern
“Goodreads.com is social cataloging service for books. In this post you will see how they’ve used the friend spam dark pattern, but how they’ve also failed to make it go viral. This makes it interesting…
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Touch-based App Design for Toddlers
As always, Luke Wroblewski nails it: When kids interact with software they explore and engage with anything that looks interesting. Especially if it looks like content. Graphical user interface components don’t. Consider the example of…
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Support the families of the fallen, if Facebook lets you.
ONSTAR WILL DONATE up to $250,000 to the families of police officers killed in the line of duty. For every person who fans OnStar, they will donate a dollar to the families. This is a…
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Managing Facebook Like. Or not.
I’M ON FACEBOOK. I want to see everything I supposedly “like” and prune the list of things I don’t. There should be a page where I can do this—that’s UX Design 101—but instead there’s just…
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Making the web more awesome: Karen McGrane on the big web show this week
Karen McGrane, designer of The New York Times website and managing parter at Bond Art + Science is our guest on Episode #25 of The Big Web Show, taped live before an internet audience at…